Privacy Policy

Last updated: 3 July 2025

This Privacy Policy forms part of our Terms of Use and explains how PlagPointer (“we”, “us”, “our”) collects, processes, and protects your personal information when you use our website and plagiarism checker services (the “Services”). We are committed to safeguarding your privacy and complying with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR).

1. Information We Collect

We may collect and process the following personal data:

  • Information you provide: This includes information provided when creating an account (e.g., name, email address, username, country, user type), making payments, or submitting content for plagiarism checks.
  • Content submissions: Documents you upload to the Services may contain personal data. If you choose to add your content to our internal database, this content will be securely stored by a third-party service to enhance future plagiarism checks. You can request the deletion of this content at any time.
  • Support and feedback: When you contact us for support or feedback, we may collect and store your correspondence.
  • Technical data: We automatically collect technical information such as your IP address, browser type, operating system, and access times to improve our service and maintain security.

2. Lawful Basis for Processing

We collect and process your personal data under the following lawful bases:

  • Contractual necessity: To provide you with access to the Services you have requested.
  • Consent: For storing content in the internal database and sending marketing communications (if you opt-in).
  • Legitimate interests: For improving our Services, customer support, security, analytics, and sending communications to registered users about updates or relevant services.
  • Legal obligations: To comply with applicable laws and regulations.

3. Use of Your Personal Information

We use your personal data to:

  • Provide and improve our Services.
  • Process payments and manage your account.
  • Respond to your queries and provide support.
  • Ensure website security and prevent fraud.
  • Comply with legal obligations.
  • Send marketing communications (with your explicit consent).

We will never sell your personal data or share it with third parties for marketing purposes. However, we reserve the right to transfer your personal data as part of a business sale, merger, or acquisition, subject to the new entity adhering to this Privacy Policy or providing equivalent safeguards.

4. Cookies and Analytics

We use cookies and Google Analytics to improve your user experience, collect analytics data, and ensure security. For more information on Google Analytics, please see Google’s Privacy Policy here. You can control or block cookies through your browser settings. Please note blocking cookies may affect your experience of our website.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. You may request deletion of your personal data at any time.

6. Sharing Your Information

We may share your personal data with third-party service providers who assist us in providing our Services:

We may also occasionally engage third-party developers or IT professionals who require temporary access to our systems to provide technical support or development.

We use reasonable endeavours to ensure these third parties protect your data and process it only in accordance with our instructions.

We may disclose your data if legally required or as part of business restructuring activities such as mergers or acquisitions, subject to strict confidentiality obligations.

7. Security of Your Information

We employ industry-standard security measures, including encryption and secure storage practices, to protect your personal data. However, no online transmission is entirely secure, and we cannot guarantee the absolute security of your data.

8. Your Rights

Under data protection laws, you have the right to:

  • Access personal data we hold about you.
  • Request correction or deletion of your personal data.
  • Withdraw consent where processing is based on consent.
  • Object to or restrict processing.
  • Data portability.

To exercise these rights, please contact us via the contact details provided below.

9. International Data Transfers

Your personal data may be transferred and stored outside the UK/EEA by our third-party service providers, including EuroVPS, Dropbox, Stripe, and Brevo. We use reasonable endeavours to ensure that adequate safeguards are in place to protect your personal data, including Standard Contractual Clauses.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and your continued use of our Services after changes are made signifies your acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data processing practices, please contact us.

If you believe your data protection rights have been breached, you can also lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection (www.ico.org.uk).

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

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